Quick Reference to successful and error messages

Message	Description	Action Required
ADDRESS NOT ACTIVE	The address is not marked as active.	Check Active Address on the Address screen or reject the message. Once actioned, go to the Attention folder, find message and Retransmit it.
AWAITING DELIVERY REPORT	Waiting for network delivery report.	None.
AWAITING HA RECEIPT REPORT	Waiting for EDI receipt report.	None.
CLAIMED BY CLINICAL SYSTEM	Message processing complete.	None.
CONFIRMATION OVERDUE	Message was in pending folder for more than specified number of days without any response from recipient.	Retransmit or speak to recipient to resolve problem.
DELIVERED IN COMPLETION	Message processing complete.	None.
!DELIVERY FAILURE!	Non delivery report from network.	Speak to recipient to resolve problem, retransmit message.
!FAILED TRANSLATION!	EDI translation failed.	Manually correct error and retranslate, or reject message. You may have to inform sender if an acknowledgement cannot be generated. If an incoming translation failure, see Incoming Translation Failures. If outgoing translation failure, only retranslate if error has been corrected. Otherwise, contact Help Line.
INCOMING FAILED TRANSLATION	EDI translation failure.	Sender is informed by receipt report / acknowledgement, if possible; you may also want to speak to them.
INTERCHANGE ERROR	Interchange number is not in sequence (EDI conformance switched on).	Speak to sender to resolve problem; reject or accept the message. See Interchange mismatch errors.
INVALID ADDRESS	The sender’s address could not be found.	Select another address or reject message when prompted.
INVALID ADDRESSEE	No matching address found in your address book.	Reselect another address when prompted or correct the error in your address book.
!LINK CODES INVALID!	Sender and recipient codes cannot be matched to your address book.	Select another address or reject message when prompted. See Link Code Errors.
MANUALLY ACCEPTED	You selected the manually accepted option to clear an error.	None.
MANUALLY CLEARED ERROR	You selected the clear error option.	None.
MANUALLY DELIVERED	You selected the manually delivered option to clear an error.	None.
MANUALLY REJECTED	You selected the reject option.	None.
MATCHED ACKNOWLEDGEMENT REPORT	Acknowledgement report matched to original message.	None.
MATCHED RECEIPT REPORT	Receipt report matched to original message.	None.
MESSAGE PROCESSED
!MESSAGE REJECTED!	You rejected the message, refer to audit trail.	Speak to the sender if necessary.
NOT PICKED UP BY RECIPIENT	Message is in the Attention folder with this status if it has been correctly sent out to a MESH address but the recipient has not picked them up from their mailbox within 5 days.	Message should be retransmitted after checking that the recipient can collect them.
PARTIALLY ACCEPTED – READY FOR CLINICAL SYSTEM	Some pathology reports in this message have Read code validation errors.	For your information only. Message is still processed and sender is advised of errors.
RECEIVED AND PROCESSED	Message processing complete (Receipt & Acknowledgement Report).	None.
RECEIVED AND TRANSLATED – READY FOR CLINICAL SYSTEM	Waiting to be loaded into Vision 3.	None.
RECEIVED FROM CLINICAL SYSTEM	Waiting to be processed by GPC.	None.
REJECTION (VALIDATION ERRORS)	All pathology reports in this message have Read code validation errors.	None, for information only. Message is still processed and sender is advised of errors.
STATUS UNKNOWN	If this appears, it probably relates to problems sending the message.	Retransmit or if problem is unclear, get technical help from Helpdesk.
SYSTEM GENERATED	Waiting to be processed by GPC.	None.
TRANSLATED	Message translated successfully.	None.
TRANSLATED – INTERCHANGE MISMATCH (WARNING ONLY)	Interchange number is not in sequence (EDI warning switched on).	None, for information only. Message is still processed.
TRANSLATION FAILED - NOTIFYING CLINICAL SYSTEM	This is the "dummy" message sent to the Vision 3 mailbox to inform you that a pathology message (interchange) has been rejected.	None, but refer to the failing message.
TRANSMITTED	Message sent without requesting network or EDI confirmation.	None.
!UNKNOWN SENDER!	Cannot find the sender in your address book.	Accept the details, select another address or reject the message when prompted. See Unknown Sender.
UNMATCHED RECEIPT REPORT	Unable to find the original message to which this receipt report refers.	Try matching again or clear error. You might want to inform sender.
UNPROCESSED	A file that has been received but not yet translated. This file is translated automatically according to polling and timed schedules.	To process now, select Tools - Refresh - Receive.
WAITING FOR THE RECIPIENT TO READ THE MESSAGE	Waiting for network read receipt.	None.

ADDRESS NOT ACTIVE

The address is not marked as active.

Check Active Address on the Address screen or reject the message. Once actioned, go to the Attention folder, find message and Retransmit it.

AWAITING DELIVERY REPORT

Waiting for network delivery report.

None.

AWAITING HA RECEIPT REPORT

Waiting for EDI receipt report.

None.

CLAIMED BY CLINICAL SYSTEM

Message processing complete.

None.

CONFIRMATION OVERDUE

Message was in pending folder for more than specified number of days without any response from recipient.

Retransmit or speak to recipient to resolve problem.

DELIVERED IN COMPLETION

Message processing complete.

None.

!DELIVERY FAILURE!

Non delivery report from network.

Speak to recipient to resolve problem, retransmit message.

!FAILED TRANSLATION!

EDI translation failed.

Manually correct error and retranslate, or reject message. You may have to inform sender if an acknowledgement cannot be generated. If an incoming translation failure, see Incoming Translation Failures. If outgoing translation failure, only retranslate if error has been corrected. Otherwise, contact Help Line.

INCOMING FAILED TRANSLATION

EDI translation failure.

Sender is informed by receipt report / acknowledgement, if possible; you may also want to speak to them.

INTERCHANGE ERROR

Interchange number is not in sequence (EDI conformance switched on).

Speak to sender to resolve problem; reject or accept the message. See Interchange mismatch errors.

INVALID ADDRESS

The sender’s address could not be found.

Select another address or reject message when prompted.

INVALID ADDRESSEE

No matching address found in your address book.

Reselect another address when prompted or correct the error in your address book.

!LINK CODES INVALID!

Sender and recipient codes cannot be matched to your address book.

Select another address or reject message when prompted. See Link Code Errors.

MANUALLY ACCEPTED

You selected the manually accepted option to clear an error.

None.

MANUALLY CLEARED ERROR

You selected the clear error option.

None.

MANUALLY DELIVERED

You selected the manually delivered option to clear an error.

None.

MANUALLY REJECTED

You selected the reject option.

None.

MATCHED ACKNOWLEDGEMENT REPORT

Acknowledgement report matched to original message.

None.

MATCHED RECEIPT REPORT

Receipt report matched to original message.

None.

MESSAGE PROCESSED

!MESSAGE REJECTED!

You rejected the message, refer to audit trail.

Speak to the sender if necessary.

NOT PICKED UP BY RECIPIENT

Message is in the Attention folder with this status if it has been correctly sent out to a MESH address but the recipient has not picked them up from their mailbox within 5 days.

Message should be retransmitted after checking that the recipient can collect them.

PARTIALLY ACCEPTED – READY FOR CLINICAL SYSTEM

Some pathology reports in this message have Read code validation errors.

For your information only. Message is still processed and sender is advised of errors.

RECEIVED AND PROCESSED

Message processing complete (Receipt & Acknowledgement Report).

None.

RECEIVED AND TRANSLATED – READY FOR CLINICAL SYSTEM

Waiting to be loaded into Vision 3.

None.

RECEIVED FROM CLINICAL SYSTEM

Waiting to be processed by GPC.

None.

REJECTION (VALIDATION ERRORS)

All pathology reports in this message have Read code validation errors.

None, for information only. Message is still processed and sender is advised of errors.

STATUS UNKNOWN

If this appears, it probably relates to problems sending the message.

Retransmit or if problem is unclear, get technical help from Helpdesk.

SYSTEM GENERATED

Waiting to be processed by GPC.

None.

TRANSLATED

Message translated successfully.

None.

TRANSLATED – INTERCHANGE MISMATCH (WARNING ONLY)

Interchange number is not in sequence (EDI warning switched on).

None, for information only. Message is still processed.

TRANSLATION FAILED - NOTIFYING CLINICAL SYSTEM

This is the "dummy" message sent to the Vision 3 mailbox to inform you that a pathology message (interchange) has been rejected.

None, but refer to the failing message.

TRANSMITTED

Message sent without requesting network or EDI confirmation.

None.

!UNKNOWN SENDER!

Cannot find the sender in your address book.

Accept the details, select another address or reject the message when prompted. See Unknown Sender.

UNMATCHED RECEIPT REPORT

Unable to find the original message to which this receipt report refers.

Try matching again or clear error. You might want to inform sender.

UNPROCESSED

A file that has been received but not yet translated. This file is translated automatically according to polling and timed schedules.

To process now, select Tools - Refresh - Receive.

WAITING FOR THE RECIPIENT TO READ THE MESSAGE

Waiting for network read receipt.

None.

Message Status and Action Required

Sorry about that

Want to tell us more? - Send an email to leave your feedback.

Or click here to submit a query directly with Customer Support.

Great!